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House It
For UK letting agencies modernising tenant operations

The effortless way to run a letting agency.

House It pulls every tenant message, AI-drafted replies, and open case into one inbox — so your team stops chasing tabs and starts closing tickets.

30-day free trial · No card required · Cancel any time

  • WhatsApp built in
  • AI drafts every case
  • Built for UK letting agents

Everything a small letting agency needs, in one place

Properties, tenancies, rent, cases, and tenant messaging — joined up, not bolted on.

  • Unified inbox for tenant conversations

    Every WhatsApp and portal message lands in one operations inbox with full tenancy context — no more tab-hopping.

  • AI intake that drafts the case

    Inbound messages arrive with a suggested type, priority, and next action. Accept, correct, or write your own reply.

  • Rent ledger and arrears at a glance

    See expected rent, part-paid and overdue balances per tenancy and across the portfolio, reconciled from one source.

  • Properties and tenancies connected

    Every property page shows its tenancies, rent history, and open cases — the full operational picture in one view.

  • Tenant portal with a phone-first design

    Tenants see rent status, open cases, and documents on their phone. Less chasing, fewer confused emails.

  • Private, secure, UK-hosted

    Your agency's data stays yours: hosted in the UK and EU, encrypted end to end, and built to be usable for everyone on your team.

The House It difference

WhatsApp in. Sorted cases out. No retyping.

Other tools add AI on the side. House It puts your most-used tenant channel and an intake assistant at the core of daily operations.

Tenants already use WhatsApp

Stop asking tenants to log in. House It routes WhatsApp messages straight into your inbox with full tenancy context.

AI that drafts, not decides

Every inbound message lands with a suggested type, priority, and next action. Accept in one click, correct when it matters.

One flat price. Unlimited everything.

Start with a 30-day free trial. No tiers, no per-property caps, no seat counting — just one plan that runs your whole portfolio.

  • Starter

    £19.90

    per month, billed monthly

    Operationally complete property management for solo letting agents — up to 15 properties, every workflow included.

    • Up to 15 properties
    • Unlimited staff seats
    • Tenant and landlord portals
    • Rent ledger and arrears tracking
    • Recurring expenses, invoices and receipts
    • Financial matrix dashboard
    • Custom document templates and RBAC profiles
  • Growth

    £49.90

    per month, billed monthly

    Scale your portfolio to 50 properties with the same complete toolset.

    • Everything in Starter
    • Up to 50 properties
    • Unlimited staff seats
  • Pro

    £99.90

    per month, billed monthly

    Unlimited scale plus WhatsApp, AI-drafted replies, and priority support for high-volume agencies.

    • Everything in Growth
    • Unlimited properties
    • WhatsApp inbound and outbound
    • AI-drafted replies and case suggestions
    • Priority support

Prices shown exclude VAT.

Answers before you ask

A few things letting agents tend to check before starting a trial.

Do tenants use my existing WhatsApp number?
Yes — tenants always message a WhatsApp number you control. You connect your agency's number from settings, and onboarding walks you through it if you do not have one yet.
How long does onboarding take?
Most agencies finish the guided setup in under fifteen minutes: company details, first property, first tenancy, and a connected WhatsApp channel.
Where is my data stored?
Your data is hosted in the UK and EU, encrypted in transit and at rest, and kept private to your agency. For the full technical and legal detail — including the third parties we rely on for email, monitoring and AI — see our privacy policy.
Can I invite my team?
Yes. Invite owners, property managers, and support staff from settings. Each role has scoped permissions, so people only see what they need.
What happens at the end of the 30-day trial?
Your trial converts automatically to the paid Standard plan unless you cancel before day 30. You can cancel any time from the billing area; cancelling stops the next charge and you keep access until the end of the period you have already paid for.

Stop juggling. Start operating.

Spin up House It for your agency in under fifteen minutes. Your tenants keep WhatsApp, your team gets its mornings back.